We may, but are not obliged to accept the return of any product that was ordered and correctly supplied. Returns must be within 7 school days of delivery. Items returned must have labels attached and/or be in the original packaging where applicable. We are unable to give a full refund or exchange if the item is not returned in the original condition. Returned items must be delivered to the office, and a Return Request completed. Within 3 school days the goods will be exchanged or you will be contacted.